Read a Trustpilot Business Unit's profile, reviews and product-review scores, and send review invitations.
Trustpilot ships in the w6w first-party pack. It declares 11 actions, 2 health checks, and the host runs its code in a sandbox that never sees the credential.
io.w6w.trustpilotTrustpilot is a customer-review platform organised around the Business Unit — the profile that hosts one website’s ratings, reviews and responses. This app covers the two surfaces that are reachable with a straightforward, unattended credential: the Business Units API (company profile, categories, web links, and both the paginated and the cursor-paginated review feeds) and the Product Reviews API (per-SKU review summaries and lists), both of which need nothing but Trustpilot’s own API key on every request. It also covers the Invitations API — sending a service or product review invitation by email — which needs a real OAuth access token; this app mints and renews that token itself from a Client ID and Client Secret via the client-credentials grant, so no browser sign-in is required.
Two hosts are in play: api.trustpilot.com for everything above, and invitations-api.trustpilot.com for the Invitations API specifically — mixing them up is the single most common way a Trustpilot integration breaks. A live status check tracks Trustpilot’s own Atlassian Statuspage; Trustpilot publishes no rate-limit response headers, so quota headroom is a declared absence rather than a guess.
Three routes to the same 11 actions. The Workflow tab is generated from Trustpilot's own manifest and carries its real ids, so it is copy-pasteable; the Code and CLI examples are the same call for any action on any app, so every app-specific value in them is a blank you fill in.
business-unit-get-profile Get company profile information for a Trustpilot Business Unit.
business-unit-get-web-links Get a Business Unit's public profile, review and embeddable-form URLs.
business-unit-list-categories List the Trustpilot categories a Business Unit is listed under.
business-unit-reviews-list List a Business Unit's service reviews, with filtering and sorting.
business-unit-reviews-list-all List all of a Business Unit's service reviews, paginated by cursor — the page-safe form Trustpilot recommends for scraping every review. Does not return customer emails or order IDs.
business-unit-search Search Trustpilot's directory of Business Units by name — also how to find a Business Unit's id for a known domain.
invitation-list-templates List the review-invitation templates available for a Business Unit.
invitation-send-email Email a customer an invitation to leave a Trustpilot service review.
product-review-batch-summaries Get star-rating summaries for multiple product SKUs in one call.
product-review-get-summary Get the star-rating summary (average, count and distribution) for one or more product SKUs.
product-review-list List product reviews for one or more SKUs and/or product URLs. At least one of SKU or Product URL is required.
A workflow step names the app and the action, and the editor fills in the
connection when you pick one. This is the Step shape from the
workflow spec, carrying Trustpilot's real ids.
{
"manifestVersion": "2",
"name": "trustpilot-example",
"steps": [
{
"id": "business-unit-get-profile",
"uses": {
"app": "io.w6w.trustpilot",
"action": "business-unit-get-profile",
"connection": "conn_YOUR_CONNECTION_ID"
},
"with": {
"businessUnitId": "<businessUnitId>"
}
}
]
}business-unit-get-profile business-unit-get-web-links business-unit-list-categories business-unit-reviews-list business-unit-reviews-list-all +6 more actions available
Every app-specific value here is a blank you have to fill in. An
app action is reached through the connection that authenticates it, so the
address is a connection id, not the app id — and connections belong to your account,
so a public page cannot know yours. Create one for Trustpilot, then fill in
the three blanks: conn_YOUR_CONNECTION_ID, the action key, and the
parameters that action declares. The call itself is real — the shape is transcribed
from the studio's own snippet builder, which prints the same kind of blanks — but
nothing in it is specific to Trustpilot. The Workflow tab is where this app's
real ids are.
npm install @w6w/sdkyarn add @w6w/sdkpnpm add @w6w/sdkdeno add npm:@w6w/sdkimport { W6wClient, isActionRun } from "@w6w/sdk";
// Reads W6W_BASE_URL and W6W_TOKEN from the environment when omitted.
const client = new W6wClient();
const envelope = await client.run({
urn: "conn_YOUR_CONNECTION_ID",
action: "business-unit-get-profile",
payload: {
businessUnitId: "<value>",
},
});
if (isActionRun(envelope)) console.log(envelope.value); npm install -g @w6w/cli w6w run conn_YOUR_CONNECTION_ID --action business-unit-get-profile --payload '{"businessUnitId":"<value>"}' Give an AI agent Trustpilot — without giving it Trustpilot's credentials. One MCP endpoint exposes every app, function and workflow the caller is entitled to, as tools it can discover and run. Access is granted per team while we onboard.
One tool call{
"name": "w6w_invoke",
"arguments": {
"ref": "app:io.w6w.trustpilot#business-unit-get-profile",
"input": {
"businessUnitId": "<businessUnitId>"
}
}
}
Every tool names its target with a single ref. The
app: form above doesn't name a connection at all — the
host resolves which of the caller's Trustpilot connections to sign
with, and refuses rather than guesses when the answer is ambiguous.
The token is attached host-side, at the moment of the call. It is never a tool argument, never in the model's context, and never in a transcript — so a prompt injection has nothing to exfiltrate.
Tools are derived per end user from what that person has actually connected and is entitled to — not one shared bot identity carrying the union of everyone's access.
Multi-step work runs on the workflow engine and returns a run handle the agent can poll — retries, branching and state survive the conversation that started them.
Trustpilot's declared health checks are on the surface too, so an agent can tell "the vendor is down" from "your credential expired" before it burns a retry on either.
The MCP surface is part of the hosted platform. Trustpilot itself is MIT, and the runtime that executes it is source-available (FSL).
Trustpilot declares its own checks, so its health is a property of the app rather than something the host guesses at.
Component status from status.trustpilot.com — the API, the marketing/business sites, invitation email delivery and TrustBoxes.