First-party app
Rootly

Rootly

Declare, update, mitigate and resolve incidents, manage alerts, services, teams and on-call, through Rootly's incident-management API.

stable Monitoring & ObservabilityDeveloper Tools

About

Rootly ships in the w6w first-party pack. It declares 32 actions, 3 health checks, and the host runs its code in a sandbox that never sees the credential.

App id
io.w6w.rootly
Version
0.1.0
Author
w6w
Licence
MIT
Categories
Monitoring & Observability · Developer Tools

Overview

Rootly is an incident-management platform. This app connects a workflow to its REST API with an API token.\n\nA workflow can list and fetch incidents, declare one, update it, mitigate it and resolve it, add timeline notes and action items, and read the timeline back. It can list, create, update and resolve alerts, browse and edit the service and team catalog, list severities, environments and functionalities, look up users, and read schedules, shifts and who is on call right now.\n\nRootly speaks JSON:API; this app hides the envelope, taking plain fields in and returning each record flattened to its attributes plus id and type. Side-loaded related records come back under included. The rate limit is 3,000 requests per 60 seconds.

Build with Rootly

Three routes to the same 32 actions. The Workflow tab is generated from Rootly's own manifest and carries its real ids, so it is copy-pasteable; the Code and CLI examples are the same call for any action on any app, so every app-specific value in them is a blank you fill in.

Create Alert

alert-create

Create an alert. It can notify a user, team, escalation policy, service or functionality, and may open an incident per the account's alert routing.

Get Alert

alert-get

Fetch one alert by ID.

List Alerts

alert-list

List alerts, optionally filtered by status, source, service, environment, team or label.

Resolve Alert

alert-resolve

Resolve an alert, optionally resolving the incidents related to it.

Update Alert

alert-update

Change attributes of an alert. Only the attributes you set are sent.

List Environments

environment-list

List environments (production, staging, ...).

List Functionalities

functionality-list

List functionalities (customer-facing capabilities).

Create Incident Action Item

incident-action-item-create

Add an action item to an incident.

List Incident Action Items

incident-action-item-list

List an incident's action items (follow-ups and tasks).

Create Incident

incident-create

Declare a new incident. Every attribute is optional; Rootly fills in a title and default status. The invocation id is sent as the `Idempotency-Key`, so a retried call returns the first incident instead of creating a second.

Create Incident Event

incident-event-create

Add a timeline note to an incident.

List Incident Events

incident-event-list

List an incident's timeline events (notes, status changes, updates).

Get Incident

incident-get

Fetch one incident by its ID, optionally with related records side-loaded.

List Incidents

incident-list

List incidents, newest first by default, with filters on status, severity, services, teams, environments, labels and timestamps. Pages by number or by cursor.

Mitigate Incident

incident-mitigate

Move an incident to mitigated, with an optional mitigation message.

Resolve Incident

incident-resolve

Move an incident to resolved, with an optional resolution message.

Update Incident

incident-update

Change attributes of an incident. Only the attributes you set are sent; an empty value cannot be used to clear a field here.

List On-Calls

oncall-list

Who is on call, by schedule and escalation policy, at a moment or over a range. Defaults to now.

List Schedules

schedule-list

List on-call schedules.

Create Service

service-create

Add a service to the catalog.

Get Service

service-get

Fetch one service by ID.

List Services

service-list

List services in the catalog.

Update Service

service-update

Change attributes of a service. Only the attributes you set are sent.

List Severities

severity-list

List incident severities.

List Shifts

shift-list

List on-call shifts in a time range, optionally for given users or schedules. With no bounds Rootly returns now through one month ahead.

Create Team

team-create

Create a team. The JSON:API type of a team is `groups`.

Get Team

team-get

Fetch one team by ID.

List Teams

team-list

List teams (Rootly calls them groups in its JSON:API types).

Update Team

team-update

Change attributes of a team. Only the attributes you set are sent.

Get User

user-get

Fetch one user by ID.

Get Current User

user-get-current

Fetch the user the API token belongs to.

List Users

user-list

List users in the organization.

A workflow step names the app and the action, and the editor fills in the connection when you pick one. This is the Step shape from the workflow spec, carrying Rootly's real ids.

{
  "manifestVersion": "2",
  "name": "rootly-example",
  "steps": [
    {
      "id": "alert-create",
      "uses": {
        "app": "io.w6w.rootly",
        "action": "alert-create",
        "connection": "conn_YOUR_CONNECTION_ID"
      },
      "with": {
        "summary": "<summary>"
      }
    }
  ]
}

Here are some of the things you can do

  • Create Alert

    perform
    alert-create
  • Get Alert

    read
    alert-get
  • List Alerts

    read
    alert-list
  • Resolve Alert

    perform
    alert-resolve
  • Update Alert

    perform
    alert-update

+27 more actions available

Every app-specific value here is a blank you have to fill in. An app action is reached through the connection that authenticates it, so the address is a connection id, not the app id — and connections belong to your account, so a public page cannot know yours. Create one for Rootly, then fill in the three blanks: conn_YOUR_CONNECTION_ID, the action key, and the parameters that action declares. The call itself is real — the shape is transcribed from the studio's own snippet builder, which prints the same kind of blanks — but nothing in it is specific to Rootly. The Workflow tab is where this app's real ids are.

Install
npm install @w6w/sdk
yarn add @w6w/sdk
pnpm add @w6w/sdk
deno add npm:@w6w/sdk
Code
import { W6wClient, isActionRun } from "@w6w/sdk";

// Reads W6W_BASE_URL and W6W_TOKEN from the environment when omitted.
const client = new W6wClient();

const envelope = await client.run({
  urn: "conn_YOUR_CONNECTION_ID",
  action: "alert-create",
  payload: {
    summary: "<value>",
    // source: "<value>",
    // description: "<value>",
    // status: "<value>",
    // noise: "<value>",
    // service_ids: "<value>",
    // group_ids: "<value>",
    // functionality_ids: "<value>",
    // environment_ids: "<value>",
    // started_at: "<value>",
    // ended_at: "<value>",
    // external_id: "<value>",
    // external_url: "<value>",
    // alert_urgency_id: "<value>",
    // notification_target_type: "<value>",
    // notification_target_id: "<value>",
    // labels: "<value>",
    // data: "<value>",
    // deduplication_key: "<value>",
  },
});

if (isActionRun(envelope)) console.log(envelope.value);
Install the CLI
npm install -g @w6w/cli
CLI
w6w run conn_YOUR_CONNECTION_ID --action alert-create --payload '{"summary":"<value>"}'

Give an AI agent Rootly — without giving it Rootly's credentials. One MCP endpoint exposes every app, function and workflow the caller is entitled to, as tools it can discover and run. Access is granted per team while we onboard.

One tool call
{
  "name": "w6w_invoke",
  "arguments": {
    "ref": "app:io.w6w.rootly#alert-create",
    "input": {
      "summary": "<summary>"
    }
  }
}

Every tool names its target with a single ref. The app: form above doesn't name a connection at all — the host resolves which of the caller's Rootly connections to sign with, and refuses rather than guesses when the answer is ambiguous.

What the agent gets

Credentials it can't read

The token is attached host-side, at the moment of the call. It is never a tool argument, never in the model's context, and never in a transcript — so a prompt injection has nothing to exfiltrate.

A tool surface scoped to the caller

Tools are derived per end user from what that person has actually connected and is entitled to — not one shared bot identity carrying the union of everyone's access.

A durable workflow in one call

Multi-step work runs on the workflow engine and returns a run handle the agent can poll — retries, branching and state survive the conversation that started them.

Health-aware discovery

Rootly's declared health checks are on the surface too, so an agent can tell "the vendor is down" from "your credential expired" before it burns a retry on either.

The MCP surface is part of the hosted platform. Rootly itself is MIT, and the runtime that executes it is source-available (FSL).

Request MCP access

Health checks

Rootly declares its own checks, so its health is a property of the app rather than something the host guesses at.

service

Vendor status

dependency

API reachable

Unauthenticated GET /v1/users/me. Rootly's JSON `errors` 401 passes: it proves the application itself is answering, not just Cloudflare in front of it.

quota

API rate-limit headroom

Requests remaining in the current 60-second window, read off the response headers.