Declare, update, mitigate and resolve incidents, manage alerts, services, teams and on-call, through Rootly's incident-management API.
Rootly ships in the w6w first-party pack. It declares 32 actions, 3 health checks, and the host runs its code in a sandbox that never sees the credential.
io.w6w.rootlyRootly is an incident-management platform. This app connects a workflow to its REST API with an API token.\n\nA workflow can list and fetch incidents, declare one, update it, mitigate it and resolve it, add timeline notes and action items, and read the timeline back. It can list, create, update and resolve alerts, browse and edit the service and team catalog, list severities, environments and functionalities, look up users, and read schedules, shifts and who is on call right now.\n\nRootly speaks JSON:API; this app hides the envelope, taking plain fields in and returning each record flattened to its attributes plus id and type. Side-loaded related records come back under included. The rate limit is 3,000 requests per 60 seconds.
Three routes to the same 32 actions. The Workflow tab is generated from Rootly's own manifest and carries its real ids, so it is copy-pasteable; the Code and CLI examples are the same call for any action on any app, so every app-specific value in them is a blank you fill in.
alert-create Create an alert. It can notify a user, team, escalation policy, service or functionality, and may open an incident per the account's alert routing.
alert-list List alerts, optionally filtered by status, source, service, environment, team or label.
incident-action-item-list List an incident's action items (follow-ups and tasks).
incident-create Declare a new incident. Every attribute is optional; Rootly fills in a title and default status. The invocation id is sent as the `Idempotency-Key`, so a retried call returns the first incident instead of creating a second.
incident-event-list List an incident's timeline events (notes, status changes, updates).
incident-get Fetch one incident by its ID, optionally with related records side-loaded.
incident-list List incidents, newest first by default, with filters on status, severity, services, teams, environments, labels and timestamps. Pages by number or by cursor.
incident-mitigate Move an incident to mitigated, with an optional mitigation message.
incident-resolve Move an incident to resolved, with an optional resolution message.
incident-update Change attributes of an incident. Only the attributes you set are sent; an empty value cannot be used to clear a field here.
oncall-list Who is on call, by schedule and escalation policy, at a moment or over a range. Defaults to now.
shift-list List on-call shifts in a time range, optionally for given users or schedules. With no bounds Rootly returns now through one month ahead.
A workflow step names the app and the action, and the editor fills in the
connection when you pick one. This is the Step shape from the
workflow spec, carrying Rootly's real ids.
{
"manifestVersion": "2",
"name": "rootly-example",
"steps": [
{
"id": "alert-create",
"uses": {
"app": "io.w6w.rootly",
"action": "alert-create",
"connection": "conn_YOUR_CONNECTION_ID"
},
"with": {
"summary": "<summary>"
}
}
]
}alert-create alert-get alert-list alert-resolve alert-update +27 more actions available
Every app-specific value here is a blank you have to fill in. An
app action is reached through the connection that authenticates it, so the
address is a connection id, not the app id — and connections belong to your account,
so a public page cannot know yours. Create one for Rootly, then fill in
the three blanks: conn_YOUR_CONNECTION_ID, the action key, and the
parameters that action declares. The call itself is real — the shape is transcribed
from the studio's own snippet builder, which prints the same kind of blanks — but
nothing in it is specific to Rootly. The Workflow tab is where this app's
real ids are.
npm install @w6w/sdkyarn add @w6w/sdkpnpm add @w6w/sdkdeno add npm:@w6w/sdkimport { W6wClient, isActionRun } from "@w6w/sdk";
// Reads W6W_BASE_URL and W6W_TOKEN from the environment when omitted.
const client = new W6wClient();
const envelope = await client.run({
urn: "conn_YOUR_CONNECTION_ID",
action: "alert-create",
payload: {
summary: "<value>",
// source: "<value>",
// description: "<value>",
// status: "<value>",
// noise: "<value>",
// service_ids: "<value>",
// group_ids: "<value>",
// functionality_ids: "<value>",
// environment_ids: "<value>",
// started_at: "<value>",
// ended_at: "<value>",
// external_id: "<value>",
// external_url: "<value>",
// alert_urgency_id: "<value>",
// notification_target_type: "<value>",
// notification_target_id: "<value>",
// labels: "<value>",
// data: "<value>",
// deduplication_key: "<value>",
},
});
if (isActionRun(envelope)) console.log(envelope.value); npm install -g @w6w/cli w6w run conn_YOUR_CONNECTION_ID --action alert-create --payload '{"summary":"<value>"}' Give an AI agent Rootly — without giving it Rootly's credentials. One MCP endpoint exposes every app, function and workflow the caller is entitled to, as tools it can discover and run. Access is granted per team while we onboard.
One tool call{
"name": "w6w_invoke",
"arguments": {
"ref": "app:io.w6w.rootly#alert-create",
"input": {
"summary": "<summary>"
}
}
}
Every tool names its target with a single ref. The
app: form above doesn't name a connection at all — the
host resolves which of the caller's Rootly connections to sign
with, and refuses rather than guesses when the answer is ambiguous.
The token is attached host-side, at the moment of the call. It is never a tool argument, never in the model's context, and never in a transcript — so a prompt injection has nothing to exfiltrate.
Tools are derived per end user from what that person has actually connected and is entitled to — not one shared bot identity carrying the union of everyone's access.
Multi-step work runs on the workflow engine and returns a run handle the agent can poll — retries, branching and state survive the conversation that started them.
Rootly's declared health checks are on the surface too, so an agent can tell "the vendor is down" from "your credential expired" before it burns a retry on either.
The MCP surface is part of the hosted platform. Rootly itself is MIT, and the runtime that executes it is source-available (FSL).
Rootly declares its own checks, so its health is a property of the app rather than something the host guesses at.
Unauthenticated GET /v1/users/me. Rootly's JSON `errors` 401 passes: it proves the application itself is answering, not just Cloudflare in front of it.
Requests remaining in the current 60-second window, read off the response headers.