First-party app
RingCentral

RingCentral

Send SMS, read the message store and call log, look up extensions and the company directory, and place RingOut calls over the RingCentral Platform API.

stable CommunicationProductivity

About

RingCentral ships in the w6w first-party pack. It declares 13 actions, 3 health checks, and the host runs its code in a sandbox that never sees the credential.

App id
io.w6w.ringcentral
Version
0.1.2
Author
w6w
Licence
MIT
Categories
Communication · Productivity

Overview

RingCentral runs phone, SMS and team communication for a business, and this app covers the core a workflow reaches for: send an SMS from a Toll-Free number, read the message store, and look up an account’s extensions, phone numbers and company directory. Pull call log records, including the detailed per-leg view, check whether a colleague is available before reaching out, and place a RingOut call that rings two numbers and bridges them together.

Every action can act on the connection’s own extension by default or, for an admin credential, target a specific extension elsewhere in the account — useful for pulling another user’s call log or presence without needing their own connection.

This app targets RingCentral’s core communication and directory data rather than call control, provisioning, meetings or video: day-to-day lookups and messaging a workflow can act on immediately, not account administration.

Build with RingCentral

Three routes to the same 13 actions. The Workflow tab is generated from RingCentral's own manifest and carries its real ids, so it is copy-pasteable; the Code and CLI examples are the same call for any action on any app, so every app-specific value in them is a blank you fill in.

Get Account

account-get

Fetch basic information about the RingCentral account (company).

Get Call Log Record

call-log-get

Fetch one call log record by ID.

List Call Log Records

call-log-list

List an extension's call log, filtered by direction, type and date range.

List Company Directory Entries

directory-entries-list

List internal corporate contacts (the Company Directory) — not the personal address book.

Get Extension

extension-get

Fetch one extension's profile — name, number, type, status and contact info.

List Extensions

extension-list

List the account's extensions (users, call queues, IVR menus, and more).

Get Message

message-store-get

Fetch one message record by ID.

List Messages

message-store-list

List messages (SMS, voicemail, fax, pager) from an extension's mailbox.

List Phone Numbers

phone-number-list

List the account's phone numbers (company- and extension-level).

Get Presence

presence-get

Fetch an extension's aggregated presence and telephony status.

Make RingOut Call

ring-out-create

Place a 2-legged RingOut call: ring `from`, then bridge to `to` once answered.

Get RingOut Call Status

ring-out-get

Poll the status of a RingOut call by ID.

Send SMS

sms-send

Send a text message from one of the account's Toll-Free numbers.

A workflow step names the app and the action, and the editor fills in the connection when you pick one. This is the Step shape from the workflow spec, carrying RingCentral's real ids.

{
  "manifestVersion": "2",
  "name": "ringcentral-example",
  "steps": [
    {
      "id": "call-log-get",
      "uses": {
        "app": "io.w6w.ringcentral",
        "action": "call-log-get",
        "connection": "conn_YOUR_CONNECTION_ID"
      },
      "with": {
        "callRecordId": "<callRecordId>"
      }
    }
  ]
}

Here are some of the things you can do

  • Get Call Log Record

    read
    call-log-get
  • Get Account

    read
    account-get
  • List Call Log Records

    search
    call-log-list
  • List Company Directory Entries

    search
    directory-entries-list
  • Get Extension

    read
    extension-get

+8 more actions available

Every app-specific value here is a blank you have to fill in. An app action is reached through the connection that authenticates it, so the address is a connection id, not the app id — and connections belong to your account, so a public page cannot know yours. Create one for RingCentral, then fill in the three blanks: conn_YOUR_CONNECTION_ID, the action key, and the parameters that action declares. The call itself is real — the shape is transcribed from the studio's own snippet builder, which prints the same kind of blanks — but nothing in it is specific to RingCentral. The Workflow tab is where this app's real ids are.

Install
npm install @w6w/sdk
yarn add @w6w/sdk
pnpm add @w6w/sdk
deno add npm:@w6w/sdk
Code
import { W6wClient, isActionRun } from "@w6w/sdk";

// Reads W6W_BASE_URL and W6W_TOKEN from the environment when omitted.
const client = new W6wClient();

const envelope = await client.run({
  urn: "conn_YOUR_CONNECTION_ID",
  action: "call-log-get",
  payload: {
    // accountId: "<value>",
    // extensionId: "<value>",
    callRecordId: "<value>",
    // view: "<value>",
  },
});

if (isActionRun(envelope)) console.log(envelope.value);
Install the CLI
npm install -g @w6w/cli
CLI
w6w run conn_YOUR_CONNECTION_ID --action call-log-get --payload '{"callRecordId":"<value>"}'

Give an AI agent RingCentral — without giving it RingCentral's credentials. One MCP endpoint exposes every app, function and workflow the caller is entitled to, as tools it can discover and run. Access is granted per team while we onboard.

One tool call
{
  "name": "w6w_invoke",
  "arguments": {
    "ref": "app:io.w6w.ringcentral#call-log-get",
    "input": {
      "callRecordId": "<callRecordId>"
    }
  }
}

Every tool names its target with a single ref. The app: form above doesn't name a connection at all — the host resolves which of the caller's RingCentral connections to sign with, and refuses rather than guesses when the answer is ambiguous.

What the agent gets

Credentials it can't read

The token is attached host-side, at the moment of the call. It is never a tool argument, never in the model's context, and never in a transcript — so a prompt injection has nothing to exfiltrate.

A tool surface scoped to the caller

Tools are derived per end user from what that person has actually connected and is entitled to — not one shared bot identity carrying the union of everyone's access.

A durable workflow in one call

Multi-step work runs on the workflow engine and returns a run handle the agent can poll — retries, branching and state survive the conversation that started them.

Health-aware discovery

RingCentral's declared health checks are on the surface too, so an agent can tell "the vendor is down" from "your credential expired" before it burns a retry on either.

The MCP surface is part of the hosted platform. RingCentral itself is MIT, and the runtime that executes it is source-available (FSL).

Request MCP access

Health checks

RingCentral declares its own checks, so its health is a property of the app rather than something the host guesses at.

service

RingCentral platform status

dependency

RingCentral API reachable

Unauthenticated GET https://platform.ringcentral.com/restapi — a documented, public API-discovery endpoint. A 200 carrying at least one apiVersions entry proves the platform is serving. Credential validity is the derived auth:* checks' job.

quota

API quota headroom