Manage contacts, sequences, email accounts and reporting in Reply.io — sales engagement and multichannel outreach.
Reply.io ships in the w6w first-party pack. It declares 18 actions, 2 health checks, and the host runs its code in a sandbox that never sees the credential.
io.w6w.replyioReply.io is a sales engagement platform for multichannel outreach — email sequences, LinkedIn, and calls. This app covers the v3 REST API, the surface Reply’s own docs say to use going forward (v1/v2 are documented as deprecated).
It manages contacts (create, update, delete, filter with structured rules), sequences — Reply’s name for a multi-step outreach campaign (list, get, create, start, pause, enroll contacts, list enrolled contacts), email accounts (list, get), custom fields, and the team-wide email reporting overview.
Authentication is a Bearer API key. The credential-liveness probe is GET /v3/whoami, which Reply’s own docs single out as needing no scope and returning only {userId, username, teamId} — never the key itself. Health also tracks Reply’s own status page (status.reply.io), which sits behind a Cloudflare rule that blocks requests carrying no User-Agent header — including curl’s default-stripped and bare Mozilla/5.0 — so the probe sends an explicit one.
Three routes to the same 18 actions. The Workflow tab is generated from Reply.io's own manifest and carries its real ids, so it is copy-pasteable; the Code and CLI examples are the same call for any action on any app, so every app-specific value in them is a blank you fill in.
contact-filter Search contacts with field rules, list/sequence scoping, and free text — more than a plain email or LinkedIn lookup can express.
contact-update Change specific fields on a contact without resending the whole record.
custom-field-list List every custom field your contacts can carry, for your team and organization.
email-account-get Fetch one email account in full: connection, safety, signature, opt-out and ramp-up settings, tags, and connection status.
email-reporting-overview-get Team-wide email delivery and engagement totals for a period: contacted, delivered, opened, replied, interested, bounced, and meetings booked — each with its rate.
sequence-contact-list See who's enrolled in a sequence and where each stands: status, current step, added date, opt-out, and call status.
sequence-contacts-add Enroll one or more contacts in a sequence, up to 10,000 ids per call.
sequence-create Create a sequence to send from, using Reply's default settings. Steps are added separately once the sequence exists.
sequence-get Fetch one sequence in full, including its schedule, connected accounts, and steps.
sequence-list Browse sequences (Reply's outreach campaigns), filterable by status, owner, folder, and name.
sequence-pause Stop a running sequence from sending further steps, keeping its contacts enrolled.
whoami-get See which user the connected API key acts as — its user id, username, and team id.
A workflow step names the app and the action, and the editor fills in the
connection when you pick one. This is the Step shape from the
workflow spec, carrying Reply.io's real ids.
{
"manifestVersion": "2",
"name": "replyio-example",
"steps": [
{
"id": "contact-get",
"uses": {
"app": "io.w6w.replyio",
"action": "contact-get",
"connection": "conn_YOUR_CONNECTION_ID"
},
"with": {
"id": "<id>"
}
}
]
}contact-get contact-create contact-filter contact-list contact-update +13 more actions available
Every app-specific value here is a blank you have to fill in. An
app action is reached through the connection that authenticates it, so the
address is a connection id, not the app id — and connections belong to your account,
so a public page cannot know yours. Create one for Reply.io, then fill in
the three blanks: conn_YOUR_CONNECTION_ID, the action key, and the
parameters that action declares. The call itself is real — the shape is transcribed
from the studio's own snippet builder, which prints the same kind of blanks — but
nothing in it is specific to Reply.io. The Workflow tab is where this app's
real ids are.
npm install @w6w/sdkyarn add @w6w/sdkpnpm add @w6w/sdkdeno add npm:@w6w/sdkimport { W6wClient, isActionRun } from "@w6w/sdk";
// Reads W6W_BASE_URL and W6W_TOKEN from the environment when omitted.
const client = new W6wClient();
const envelope = await client.run({
urn: "conn_YOUR_CONNECTION_ID",
action: "contact-get",
payload: {
id: "<value>",
},
});
if (isActionRun(envelope)) console.log(envelope.value); npm install -g @w6w/cli w6w run conn_YOUR_CONNECTION_ID --action contact-get --payload '{"id":"<value>"}' Give an AI agent Reply.io — without giving it Reply.io's credentials. One MCP endpoint exposes every app, function and workflow the caller is entitled to, as tools it can discover and run. Access is granted per team while we onboard.
One tool call{
"name": "w6w_invoke",
"arguments": {
"ref": "app:io.w6w.replyio#contact-get",
"input": {
"id": "<id>"
}
}
}
Every tool names its target with a single ref. The
app: form above doesn't name a connection at all — the
host resolves which of the caller's Reply.io connections to sign
with, and refuses rather than guesses when the answer is ambiguous.
The token is attached host-side, at the moment of the call. It is never a tool argument, never in the model's context, and never in a transcript — so a prompt injection has nothing to exfiltrate.
Tools are derived per end user from what that person has actually connected and is entitled to — not one shared bot identity carrying the union of everyone's access.
Multi-step work runs on the workflow engine and returns a run handle the agent can poll — retries, branching and state survive the conversation that started them.
Reply.io's declared health checks are on the surface too, so an agent can tell "the vendor is down" from "your credential expired" before it burns a retry on either.
The MCP surface is part of the hosted platform. Reply.io itself is MIT, and the runtime that executes it is source-available (FSL).
Reply.io declares its own checks, so its health is a property of the app rather than something the host guesses at.
Component status from status.reply.io: Reply Web Application, Reply API, Reply Company Website, Chrome Extension, and Integrations.
Remaining requests in the current rate-limit window, read from the x-rate-limit-* response headers on GET /v3/whoami.