Send Pendo track events, read visitor/account/page/feature/guide data, set metadata fields, run aggregation queries, and process GDPR/CCPA deletion requests.
Pendo ships in the w6w first-party pack. It declares 11 actions, 2 health checks, and the host runs its code in a sandbox that never sees the credential.
io.w6w.pendoPendo is a product analytics and in-app guide platform, and this app covers the parts of its REST API that a workflow actually reaches for: sending track events, reading back visitor, account, page, feature and guide data, setting or reading a metadata field on a visitor or account, running Pendo’s own Aggregation pipeline language for analytics queries, pulling a saved report’s results, and filing a GDPR/CCPA bulk-deletion request.
The API is really two credentials on five regional deployments. The main Integration Key reads and (optionally) writes everything under /api/v1; a separate Track Event Shared Secret — a DIFFERENT value from the integration key — is required for the ingest endpoint on the data.*.pendo.io hosts. Getting them mixed up is the most common way a Pendo connection looks broken when it isn’t, so this app keeps them as two explicit fields and injects the right one per host.
Three routes to the same 11 actions. The Workflow tab is generated from Pendo's own manifest and carries its real ids, so it is copy-pasteable; the Code and CLI examples are the same call for any action on any app, so every app-specific value in them is a blank you fill in.
bulk-delete File a GDPR/CCPA bulk-deletion request for a set of visitor or account ids. IRREVERSIBLE and asynchronous — Pendo returns a job id, not a confirmation the data is gone; poll `GET /api/v1/bulkdelete/:id` in the Pendo UI or API to check status.
get-metadata-value Read the value of one metadata field on a single visitor or account.
get-visitor Look up a single visitor by id — metadata, account membership, first/last seen.
report-results Return a saved report's rows as JSON. Paths, Funnels, Retention, and Data Explorer reports are NOT supported by this endpoint — Pendo publishes no API for those.
run-aggregation Run a Pendo Aggregation pipeline — the query language behind Pendo's own reports. NOT a bulk export tool: a single call is capped at a 5-minute runtime or 4 GB of output.
set-metadata-value Set the value of one metadata field on a single visitor or account. A new `custom` field is created automatically if the name doesn't exist yet; every other group needs the field to already exist in Data Mappings.
track-event Record a user action as a Pendo track event. Needs the Track Event Shared Secret — a DIFFERENT credential from the Integration Key used by every other action here. A timestamp older than now is silently deferred to Pendo's daily/weekly reprocessing rather than the regular hourly job, and one over 7 days old may not be processed at all.
A workflow step names the app and the action, and the editor fills in the
connection when you pick one. This is the Step shape from the
workflow spec, carrying Pendo's real ids.
{
"manifestVersion": "2",
"name": "pendo-example",
"steps": [
{
"id": "get-account",
"uses": {
"app": "io.w6w.pendo",
"action": "get-account",
"connection": "conn_YOUR_CONNECTION_ID"
},
"with": {
"accountId": "<accountId>"
}
}
]
}get-account get-metadata-value get-visitor list-features list-guides +6 more actions available
Every app-specific value here is a blank you have to fill in. An
app action is reached through the connection that authenticates it, so the
address is a connection id, not the app id — and connections belong to your account,
so a public page cannot know yours. Create one for Pendo, then fill in
the three blanks: conn_YOUR_CONNECTION_ID, the action key, and the
parameters that action declares. The call itself is real — the shape is transcribed
from the studio's own snippet builder, which prints the same kind of blanks — but
nothing in it is specific to Pendo. The Workflow tab is where this app's
real ids are.
npm install @w6w/sdkyarn add @w6w/sdkpnpm add @w6w/sdkdeno add npm:@w6w/sdkimport { W6wClient, isActionRun } from "@w6w/sdk";
// Reads W6W_BASE_URL and W6W_TOKEN from the environment when omitted.
const client = new W6wClient();
const envelope = await client.run({
urn: "conn_YOUR_CONNECTION_ID",
action: "get-account",
payload: {
accountId: "<value>",
},
});
if (isActionRun(envelope)) console.log(envelope.value); npm install -g @w6w/cli w6w run conn_YOUR_CONNECTION_ID --action get-account --payload '{"accountId":"<value>"}' Give an AI agent Pendo — without giving it Pendo's credentials. One MCP endpoint exposes every app, function and workflow the caller is entitled to, as tools it can discover and run. Access is granted per team while we onboard.
One tool call{
"name": "w6w_invoke",
"arguments": {
"ref": "app:io.w6w.pendo#get-account",
"input": {
"accountId": "<accountId>"
}
}
}
Every tool names its target with a single ref. The
app: form above doesn't name a connection at all — the
host resolves which of the caller's Pendo connections to sign
with, and refuses rather than guesses when the answer is ambiguous.
The token is attached host-side, at the moment of the call. It is never a tool argument, never in the model's context, and never in a transcript — so a prompt injection has nothing to exfiltrate.
Tools are derived per end user from what that person has actually connected and is entitled to — not one shared bot identity carrying the union of everyone's access.
Multi-step work runs on the workflow engine and returns a run handle the agent can poll — retries, branching and state survive the conversation that started them.
Pendo's declared health checks are on the surface too, so an agent can tell "the vendor is down" from "your credential expired" before it burns a retry on either.
The MCP surface is part of the hosted platform. Pendo itself is MIT, and the runtime that executes it is source-available (FSL).
Pendo declares its own checks, so its health is a property of the app rather than something the host guesses at.
Pendo's per-region status page, narrowed to the API, ingest, and query components this app's actions depend on.