Manage Lofty real-estate CRM leads, tasks and notes, register webhooks, read team members, send SMS and email, and pull communication history.
Lofty ships in the w6w first-party pack. It declares 32 actions, 2 health checks, and the host runs its code in a sandbox that never sees the credential.
io.w6w.loftyLofty (formerly Chime) is a real-estate CRM, and this app covers the record-keeping a property workflow runs on: leads and their assignment, follow-up tasks, notes, and the appointments attached to a lead. It brings the whole lead lifecycle into a workflow — create a lead when a form is submitted, move it through a pipeline stage, log a note after a conversation, and schedule the follow-up task that keeps it moving.
Leads can be searched by stage, source, assignee, tags, segments and contact details, so a workflow can act on a filtered set rather than pulling the whole book. Communication is covered on both sides: send SMS and email from the connection’s own Lofty number and mailbox, and read the SMS, email and call history back for a lead. Team-wide vocabulary — tags, custom-field definitions and lead pipelines — is readable too, so downstream steps can use the same stages and fields the Lofty account does.
The app also registers webhooks, so a workflow can react to lead events instead of polling for them, and reads the organization structure and team-member list for routing and ownership decisions. It is the app to reach for when a workflow needs to read or write the leads a real-estate team works, without hand-rolling calls against Lofty’s Open API.
Three routes to the same 32 actions. The Workflow tab is generated from Lofty's own manifest and carries its real ids, so it is copy-pasteable; the Code and CLI examples are the same call for any action on any app, so every app-specific value in them is a blank you fill in.
custom-field-list List the lead-level custom field definitions configured on the team (GET /v1.0/teamFeatures/listCustomField).
email-send Send an email to a lead through the Lofty account's outgoing email (POST /v1.0/message/email/send).
lead-activity-list List a lead's site-tracked activities (GET /v1.0/leads/{leadId}/activities).
lead-create Create a lead, optionally assigning an agent and skipping lead routing (POST /v1.0/leads).
lead-delete Move a lead to the trash, recording a required reason (DELETE /v1.0/leads/{leadId}).
lead-get Fetch one lead by id, optionally including a trashed one (GET /v1.0/leads/{leadId}).
lead-list Search leads by contact details, assignee, pipeline stage, source, segments and tags (GET /v1.0/leads).
lead-update Update a lead's fields, assignment, tags and pipeline stage (PUT /v1.0/leads/{leadId}).
member-list List the team's members, optionally filtered by office (GET /v1.0/members).
pipeline-list List the team's lead pipelines (GET /v1.0/teamFeatures/lead-pipelines).
sms-send Send an SMS to a lead from the connection's Lofty number (POST /v1.0/message/sms/send).
tag-list List the lead tags available to this caller (GET /v1.0/teamFeatures/listTag).
task-create Create a follow-up task with a deadline and an assigned role (POST /v1.0/tasks).
task-get Fetch one task by id, with its lead's pipeline context (GET /v1.0/tasks/{taskId}).
task-update Update a task's content, deadline or assignment, or complete it with finishFlag (PUT /v1.0/tasks/{taskId}).
webhook-create Register a webhook subscription for one Lofty event type (POST /v1.0/webhook).
webhook-delete Delete a webhook subscription by id (DELETE /v1.0/webhook/{subscribeId}).
A workflow step names the app and the action, and the editor fills in the
connection when you pick one. This is the Step shape from the
workflow spec, carrying Lofty's real ids.
{
"manifestVersion": "2",
"name": "lofty-example",
"steps": [
{
"id": "appointment-list",
"uses": {
"app": "io.w6w.lofty",
"action": "appointment-list",
"connection": "conn_YOUR_CONNECTION_ID"
},
"with": {
"leadId": "<leadId>"
}
}
]
}appointment-list call-history custom-field-list email-history email-send +27 more actions available
Every app-specific value here is a blank you have to fill in. An
app action is reached through the connection that authenticates it, so the
address is a connection id, not the app id — and connections belong to your account,
so a public page cannot know yours. Create one for Lofty, then fill in
the three blanks: conn_YOUR_CONNECTION_ID, the action key, and the
parameters that action declares. The call itself is real — the shape is transcribed
from the studio's own snippet builder, which prints the same kind of blanks — but
nothing in it is specific to Lofty. The Workflow tab is where this app's
real ids are.
npm install @w6w/sdkyarn add @w6w/sdkpnpm add @w6w/sdkdeno add npm:@w6w/sdkimport { W6wClient, isActionRun } from "@w6w/sdk";
// Reads W6W_BASE_URL and W6W_TOKEN from the environment when omitted.
const client = new W6wClient();
const envelope = await client.run({
urn: "conn_YOUR_CONNECTION_ID",
action: "appointment-list",
payload: {
leadId: "<value>",
},
});
if (isActionRun(envelope)) console.log(envelope.value); npm install -g @w6w/cli w6w run conn_YOUR_CONNECTION_ID --action appointment-list --payload '{"leadId":"<value>"}' Give an AI agent Lofty — without giving it Lofty's credentials. One MCP endpoint exposes every app, function and workflow the caller is entitled to, as tools it can discover and run. Access is granted per team while we onboard.
One tool call{
"name": "w6w_invoke",
"arguments": {
"ref": "app:io.w6w.lofty#appointment-list",
"input": {
"leadId": "<leadId>"
}
}
}
Every tool names its target with a single ref. The
app: form above doesn't name a connection at all — the
host resolves which of the caller's Lofty connections to sign
with, and refuses rather than guesses when the answer is ambiguous.
The token is attached host-side, at the moment of the call. It is never a tool argument, never in the model's context, and never in a transcript — so a prompt injection has nothing to exfiltrate.
Tools are derived per end user from what that person has actually connected and is entitled to — not one shared bot identity carrying the union of everyone's access.
Multi-step work runs on the workflow engine and returns a run handle the agent can poll — retries, branching and state survive the conversation that started them.
Lofty's declared health checks are on the surface too, so an agent can tell "the vendor is down" from "your credential expired" before it burns a retry on either.
The MCP surface is part of the hosted platform. Lofty itself is MIT, and the runtime that executes it is source-available (FSL).
Lofty declares its own checks, so its health is a property of the app rather than something the host guesses at.
The `API` component of Lofty's status page (status.lofty.com), which answers `api.lofty.com`. The page's other components (Site, Listing, Dialer, Loftyworks) are reported as detail but do not drive the verdict — they are different products.