First-party app
JustCall JustCall

JustCall

Read and manage JustCall calls, texts, contacts, phone numbers, users and webhooks.

stable CommunicationCustomer Relationship Management

About

JustCall ships in the w6w first-party pack. It declares 21 actions, 2 health checks, and the host runs its code in a sandbox that never sees the credential.

App id
io.w6w.justcall
Version
0.1.1
Author
w6w
Licence
MIT
Categories
Communication · Customer Relationship Management

Overview

JustCall is a cloud phone system and SMS/calling platform: phone numbers, agents, calls and text messages in one account. This app covers the core of a JustCall-driven workflow — read and update calls, send and read SMS, manage contacts (including DND/DNM/blacklist status), read phone numbers and their capabilities, look up and update user availability, and manage webhook subscriptions.

The API answers most reads with a paginated envelope (status, data, count, next_page_link) and a few writes with a bare {status} or a single-item data array rather than a single object — every action here follows the shape JustCall’s own OpenAPI document declares for that specific endpoint, not a single assumed shape for the whole app.

Health is tracked against JustCall’s own Statuspage, which names a genuine Developer APIs component distinct from the dashboard and calling infrastructure, plus the account’s own hourly and per-minute rate-limit headroom read from the documented X-Rate-Limit-* response headers.

Build with JustCall

Three routes to the same 21 actions. The Workflow tab is generated from JustCall's own manifest and carries its real ids, so it is copy-pasteable; the Code and CLI examples are the same call for any action on any app, so every app-specific value in them is a blank you fill in.

Get Call

call-get

Fetch data for a call: duration, direction, status, timestamps, notes and disposition.

List Calls

call-list

Retrieve calls linked to the account, optionally filtered by agent, direction, type, date range and more. History is retained for the last 3 months via this endpoint.

Update Call

call-update

Update the notes, disposition or rating for a completed call. Updates to an ongoing or in-progress call are not supported.

Create Contact

contact-create

Add a new contact to JustCall's Contacts section.

Delete Contact

contact-delete

Delete a contact by id or contact_number. Send across_team as true to delete for all agents in the account.

Get Contact

contact-get

Fetch data for a specific contact by id.

List Contacts

contact-list

Retrieve contacts in the account, optionally filtered by name, number or status.

Update Contact

contact-update

Update an existing contact, addressed by id or by contact_number.

Update Contact Status

contact-update-status

Add and/or remove a contact from the DND, DNM and Blacklist lists.

Get Phone Number

phone-number-get

Fetch data for a phone number, including its current availability status.

List Phone Numbers

phone-number-list

Fetch the phone numbers added to the account, optionally filtered.

Check Reply

text-check-reply

Check for the most recent inbound SMS from a contact, optionally scoped to a specific JustCall number.

Get Text

text-get

Fetch data for an SMS: direction, associated agent number and delivery status.

List Texts

text-list

Retrieve SMS messages linked to the account, optionally filtered.

Send SMS/MMS

text-send

Send an SMS (or MMS, with media_url) from a JustCall number to a contact. Maximum 1,600 characters.

Get User

user-get

Fetch data for a specific user (agent_id can be found via the List Users action).

List Users

user-list

Fetch the users (agents) added to the account, optionally filtered.

Update User Availability

user-update-availability

Set a user (agent) as available or unavailable, with an optional reason.

Add Webhook URL

webhook-create

Subscribe a URL to a JustCall webhook event type.

Remove Webhook URL

webhook-delete-url

Unsubscribe one URL from a webhook event, by its url_id.

List Webhook Subscriptions

webhook-list

Retrieve every event type with any subscribed URL, or filter to one event type and see its subscribed URLs.

A workflow step names the app and the action, and the editor fills in the connection when you pick one. This is the Step shape from the workflow spec, carrying JustCall's real ids.

{
  "manifestVersion": "2",
  "name": "justcall-example",
  "steps": [
    {
      "id": "call-get",
      "uses": {
        "app": "io.w6w.justcall",
        "action": "call-get",
        "connection": "conn_YOUR_CONNECTION_ID"
      },
      "with": {
        "id": "<id>"
      }
    }
  ]
}

Here are some of the things you can do

  • Get Call

    read
    call-get
  • List Calls

    search
    call-list
  • Update Call

    perform
    call-update
  • Create Contact

    perform
    contact-create
  • Get Contact

    read
    contact-get

+16 more actions available

Every app-specific value here is a blank you have to fill in. An app action is reached through the connection that authenticates it, so the address is a connection id, not the app id — and connections belong to your account, so a public page cannot know yours. Create one for JustCall, then fill in the three blanks: conn_YOUR_CONNECTION_ID, the action key, and the parameters that action declares. The call itself is real — the shape is transcribed from the studio's own snippet builder, which prints the same kind of blanks — but nothing in it is specific to JustCall. The Workflow tab is where this app's real ids are.

Install
npm install @w6w/sdk
yarn add @w6w/sdk
pnpm add @w6w/sdk
deno add npm:@w6w/sdk
Code
import { W6wClient, isActionRun } from "@w6w/sdk";

// Reads W6W_BASE_URL and W6W_TOKEN from the environment when omitted.
const client = new W6wClient();

const envelope = await client.run({
  urn: "conn_YOUR_CONNECTION_ID",
  action: "call-get",
  payload: {
    id: "<value>",
  },
});

if (isActionRun(envelope)) console.log(envelope.value);
Install the CLI
npm install -g @w6w/cli
CLI
w6w run conn_YOUR_CONNECTION_ID --action call-get --payload '{"id":"<value>"}'

Give an AI agent JustCall — without giving it JustCall's credentials. One MCP endpoint exposes every app, function and workflow the caller is entitled to, as tools it can discover and run. Access is granted per team while we onboard.

One tool call
{
  "name": "w6w_invoke",
  "arguments": {
    "ref": "app:io.w6w.justcall#call-get",
    "input": {
      "id": "<id>"
    }
  }
}

Every tool names its target with a single ref. The app: form above doesn't name a connection at all — the host resolves which of the caller's JustCall connections to sign with, and refuses rather than guesses when the answer is ambiguous.

What the agent gets

Credentials it can't read

The token is attached host-side, at the moment of the call. It is never a tool argument, never in the model's context, and never in a transcript — so a prompt injection has nothing to exfiltrate.

A tool surface scoped to the caller

Tools are derived per end user from what that person has actually connected and is entitled to — not one shared bot identity carrying the union of everyone's access.

A durable workflow in one call

Multi-step work runs on the workflow engine and returns a run handle the agent can poll — retries, branching and state survive the conversation that started them.

Health-aware discovery

JustCall's declared health checks are on the surface too, so an agent can tell "the vendor is down" from "your credential expired" before it burns a retry on either.

The MCP surface is part of the hosted platform. JustCall itself is MIT, and the runtime that executes it is source-available (FSL).

Request MCP access

Health checks

JustCall declares its own checks, so its health is a property of the app rather than something the host guesses at.

service

JustCall platform status

Component status from status.justcall.io, including its named Developer APIs, Authorization and Webhooks components alongside the calling, SMS/MMS, dashboard, contact sync and third-party dependency groups.

quota

Rate-limit headroom

Hourly and per-minute (burst) request headroom, read from the X-Rate-Limit-* response headers on GET /v2.1/users?per_page=1.